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About Zundel's
Zundel's T: 1-251-344-8300
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3670 Dauphin Street
Mobile, AL 36608
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Monday: 9:30 -5:30
Tuesday: 9:30 -5:30
Wednesday: 9:30 -5:30
Thursday: 9:30 -5:30
Friday: 9:30 -5:30
Saturday: CLOSED
Sunday: CLOSED

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To place an order just make your selection, fill your shopping cart and check out. Or call us at 1-251-344-8300 during our normal business hours. Our skilled representatives will be happy to assist you.

Order ConfirmationAfter placing your order you will be sent an order confirmations via e-mail.

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Sales Tax There is a 10% sales tax on orders shipped to Alabama addresses. All other states are tax exempt.

Forms of PaymentVisa, Mastercard, Discover and American Express


When checking out, the information we ask you, such as your name, address, billing address, credit card information, and email, is required to complete the order.

Please click here to learn more about our privacy policy and terms.

If you have any questions or concerns about our privacy policy, please e-mail us.

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shipping & delivery

Shipping fee is 9% of the order total (excluding tax) plus $11.00. This excludes furniture, rugs, etc.

We ship purchases via UPS. Please allow 6 - 8 business days from the date of confirmation of receipt of your order for delivery of in-stock items. In case the item is out of stock or if there is any other cause of delay we will notify you by e-mail, providing you with an estimated delivery time.

In order to avoid confusion, please note the following:

  • We DO NOT ship on Saturday, Sunday, Monday and orders placed after 3:00 pm on Friday will not be processed and shipped until the following Tuesday.
  • Hawaii, Alaska & International Shipments: We are pleased to ship internationally and the shipping charges are determined on an individual basis. Since shipping costs vary based on location, we request that before placing the order, call 1-251-344-8300 to receive an estimate shipping cost to confirm you do indeed want to proceed with the order. Once the item has been packaged and shipped, another transaction will be placed on your credit card with the exact amount of the shipping and an e-mail will be sent informing you this along with the actual cost of shipping.
  • Any customs or duty charges are the responsibility of purchaser and/or recipient.

Express ShippingIf you need express shipping, please call 1-251-344-8300 to request a rush order. At this time, we will give you an estimated price for One Day Express and Two Day Express and ask if you would still like to proceed. The orders must also be placed before 1pm (EST) for next day shipping. Once the item has been packaged and shipped, another transaction will be placed on your credit card with the exact amount of the express shipping and an e-mail will be sent informing you of this transaction along with the actual cost of shipping.

Delivery Surcharges ($)Because furniture, rugs and other large items are bulky and heavy, our cost to ship them is higher than for other items. Therefore, these large items have a delivery surcharge; we will e-mail you informing you of this extra charge.

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special services

Personal Shopping Personal Shoppers are pleased to assist you in making the best choices for your own home and gifts for others.

Bridal Registry At Zundel's, we pride ourselves on providing brides-to-be with a unique experience and special individual attention. Please call for a consultation with our Bridal Registrar. You are also invited to create your registry online here

Gift Cards & CertificatesGift certificates may be purchased in any denomination and are in many cases the best gift you can give to the friend who has everything. Purchase a gift card here

Gift WrappingGift wrapping can be included for free on bridal and gift registry purchases.

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merchandise pricing & availability

We hope you will understand that with all the efforts we make to have our items correctly priced and have their stock quantity up-to-date, occasionally this information may be incorrect.

If the stock quantity is mismarked and we do not have the item in-stock, we will notify you of this. At this point, you can choose to keep or cancel the order. If you choose to keep the order please be aware that it usually takes anywhere from 4-6 weeks to receive.

If a product's price is higher than our website's stated price (aka our website has the wrong price for an item), we will cancel your order and notify you of this cancellation. You are more than welcome to purchase the item again at the correct price.

As shown on the site, an out-of-stock item can be ordered and is estimated to take 4-6 weeks to receive. Please note that there are a handful of brands that we do not keep in-stock due to the large amount of inventory. These brands will take extra time to ship out and the stock shown for these brands does not reflect our in-store stock but rather their availability.

We reserve the right to cancel any order we receive at our discretion. The full amount charged will be credited back to your account.

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returns & exchanges

We hope you will love your selection. If for any reason you wish to send it back, we accept returns of unused items within 30 days of receipt of the package. The merchandise amount of your original purchase will be refunded to you, excluding any shipping charges. Import merchandise, special-order merchandise, sale and personalized items are not returnable - so take special care when giving instructions for special orders and personalization.

A gift can be returned for exchange only.

All sales final on special orders.

Return the product to: 3670 Dauphin Street, Mobile, AL 36608 (please keep your receipt should you need to track your package). Remember to insure it for full value. The customer remains responsible for both outgoing and incoming shipping charges. Shipping and handling charges are non refundable. Shipping and handling charges will be applied to all exchange orders.

Your credit card will be credited for the price of the merchandise and any taxes when we have received and processed your returned item. Please note that credit card companies vary on the time it takes for credit to appear on their customers' records. Please allow one to two billing cycles for the refund to appear on your statement.

For other information on returns, please call 1-251-344-8300.

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damaged goods policy

Please open all gifts and packages immediately.

Pease contact Zundel’s if breakage has occurred: 1-251-344-8300

Should an item be damaged during shipment because of an error or mishap on the part of the shipping agent, we are not responsible for replacing said item.

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About Zundel's

Zundel’s was founded on January 27th, 1935 by Ferdinand C. Zundel and was originally located at 8 South Conception Street in downtown Mobile. Over the last 75+ years Zundel’s has grown into one of the finest jewelry stores in the Southeast. The tradition of outstanding service coupled with high quality merchandise has continued through the years under the leadership of Ferd Zundel’s sons, Ferd Zundel Jr. and Bill Zundel, and grandsons Bill Zundel Jr. and Jeff Zundel. Over the years Zundel’s has progressed from its original Conception Street location to Springdale Plaza and then to its current location at 3670 Dauphin Street in Mobile.

From the very beginning Zundel’s has been a family owned business that prides itself on taking care of each customer as if they are family. As a full service jeweler, Zundel’s offers a full line of merchandise and services specializing in loose diamonds, engagement rings, gold and platinum jewelry, estate jewelry, pearls, fine watches, sterling silver jewelry, appraisal services as well as a full manufacturing and repair facility. Zundel’s also offers a full bridal department including wedding gifts, china, crystal, stainless and sterling flatware, groomsmen gifts, and bridal registry.

At Zundel’s we are honored to have the opportunity to help celebrate your special occasions. We understand that birthdays, anniversaries, holidays, child births and many other special occasions, as well as the gifts that commemorate those events, are what will be remembered for generations to come. We look forward to serving our customers as our family for many more generations.

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